Contact
Start with the
right channel.
We’re establishing the association and its staffed contact channels. Here is where you can get help in the meantime.
Access concerns
Prepare a private incident packet. Use DOJ channels for ADA public-accommodation concerns and DOT channels for airline transportation concerns. Do not wait for an association inbox if you face a deadline.
Prepare your recordFederal information
The DOJ ADA Information Line provides general ADA information. Check its official page for current hours and contact options.
DOJ ADA Information Line (opens in a new tab)For airline concerns, ask the carrier for a Complaints Resolution Official and use DOT’s complaint process.
DOT airline complaint form (opens in a new tab)Legal advice
Contact a licensed lawyer in the relevant jurisdiction or an appropriate legal-aid organization. This site does not offer representation or emergency assistance.
Understand the legal routesAssociation correspondence
A public contact address and partnership inquiry channel will appear here after they are confirmed and monitored. Please do not send sensitive incident details to an unverified address using our name.